New VoIP network monitor from NetQoS
by Lin Freestone
NetQoS, a Texas-based software and services company, has launched a VoIP monitor to help organisations gauge how well VoIP systems are delivering end-user services and pinpoint the network causes of quality issues.
By adding call setup and call quality metrics to its existing VoIP management capabilities within the NetQoS Performance Centre, NetQoS now offers the most comprehensive performance monitoring solution for converged networks.
NetQoS VoIP Monitor is a network-based VoIP solution that links quality of experience to network performance to speed troubleshooting, without server agents or probes. The product, working with Cisco IP Telephony systems running Cisco Unified CallManager 4.2 or later, provides insight into two of the most important components of VoIP quality: call setup operations (such as time to dial tone and post-dial delay) and audio quality (MOS and
underlying network impairments).
By tracking actual end-user call quality, providing alerts on call performance issues, and isolating the cause of VoIP problems to the network source, NetQoS VoIP Monitor enables organisations to improve performance with faster troubleshooting.
NetQoS VoIP Monitor is packaged in the appliance form factor common to other NetQoS products and deploys in a matter of hours. It is available as a standalone unit or in a distributed configuration.
NetQoS VoIP Monitor is available in September 2007 at a starting price of $29,500. The NetQoS Performance Center is available to customers at no additional cost with the purchase of one of NetQoS’ product modules.